Privacy Policy

Last Updated: October 23, 2026

Made On the Bayou respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, browse our products, place an order, submit a custom gift request, or contact us.

By using our website, you acknowledge that you have read this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with Made On the Bayou.

Personal Information

When you place an order, submit a contact form, or request a custom gift, we may collect information such as:

Name
Email address
Phone number
Billing and shipping addresses
Order details and purchase history
Personalization instructions, including names, text, or design preferences
Images or reference files you voluntarily submit for a custom order
Any other information you choose to provide in your communications with us

Payment Information

Payments are processed through the payment methods and providers available at checkout. Payment information may be collected and processed by the applicable payment provider. We do not intend to store full payment card details on our own systems.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, referral sources, and interactions with the website. This information may be collected through website functionality, cookies, analytics tools, or other technologies enabled on our site.

How We Use Your Information

We may use your information to:

Process, fulfill, and manage orders.
Deliver purchased products and communicate order updates.
Respond to questions and customer service requests.
Review and respond to custom gift inquiries.
Confirm personalization details and discuss custom-order pricing.
Process payments and help prevent fraudulent transactions.
Operate, maintain, and improve our website and shopping experience.
Understand product and website performance.
Send promotional emails or updates when permitted by law and, where required, with your consent.
Comply with applicable legal obligations and protect our business and customers.

We use personal information for legitimate business purposes and in accordance with applicable privacy laws.

Custom Gift Requests and Personalization

Made On the Bayou offers customers the opportunity to inquire about personalized gifts and creative products.

If you submit a custom gift request, we may use the information you provide to understand your requirements, evaluate the request, communicate with you, prepare a quote, and fulfill an order if you choose to proceed.

Please submit only images and personal information that you have permission to share. Avoid including sensitive personal information that is not necessary for your request.

Custom-order details may be retained as needed to manage your inquiry, fulfill an order, resolve a dispute, or meet legal and recordkeeping requirements.

How We Share Information

We do not disclose personal information indiscriminately. We may share information with service providers when reasonably necessary to operate our business, including:

Wix: Our website hosting and e-commerce platform provider.
Payment providers: To process transactions and related payment activities.
Shipping and delivery providers: To fulfill and deliver orders.
Technology and analytics providers: To maintain website functionality, security, and performance when such tools are enabled.
Professional advisers: Where necessary for accounting, legal, or business purposes.
Government authorities or other parties: When required by law, legal process, or to protect our legal rights and the safety of others.

These providers may process information in accordance with their own privacy policies and applicable agreements.

We do not sell personal information in exchange for money. If we use technologies or services that constitute a sale or sharing of personal information under applicable law, we will provide any required disclosures and choices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain shopping-cart functionality, improve security, remember preferences, and understand how visitors use the site.

Depending on the tools enabled on our website, cookies or similar technologies may also be used for analytics and marketing.

You can manage certain cookie preferences through available website settings or your browser. Where required by applicable law, we will request consent for non-essential cookies and respect applicable opt-out requirements.

Disabling certain cookies may affect some website features, including shopping and checkout functionality.

Payments and Checkout Security

Our website uses Wix Stores and the payment options configured for the business.

Payment availability and processing depend on the payment provider and checkout configuration. When you make a purchase, the relevant provider may process payment and transaction information under its own terms and privacy policy.

We take reasonable steps to protect order-related information and use reputable service providers. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, managing customer relationships, responding to inquiries, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal and operational requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing relies on your consent.
Opt out of certain marketing communications.
Exercise applicable rights concerning targeted advertising or the sale or sharing of personal information.

To exercise an applicable privacy right, contact us using the details provided below. We may need to verify your identity before responding.

You can unsubscribe from promotional emails by following the instructions included in those emails. You may still receive necessary communications relating to purchases, transactions, or customer service.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external resources.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Your interactions with third-party services are governed by their applicable terms and policies.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without any legally required authorization.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.

Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

Our website and store rely on third-party infrastructure and service providers, including Wix and payment processors. While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.

Any revised policy will be posted on this page with an updated revision date. We encourage visitors to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Made On the Bayou

Email: bcrosby0512@gmail.com

Phone: 757-761-1236

Website: https://www.madeonthebayou.com/

Please include enough information for us to understand your request. We will respond in accordance with applicable law.